Scan 250 mirror issue

1. Terminate cable runs.
2. Did you try resetting the fixture via the system menu and from channel 7? Sometimes the motors, wheels, etc get confused and need something to purposefully reset them rather than just powering the unit off and then back on.

Best,
-Tech

I did a reset from the system menu, that didn't work. I don't know what "channel 7" is, so if you could help me out on that one, that'd be good. I know I should terminate lines, but I haven't been able to find one yet, but I don't think that is it because the other light works fine. I'm still pretty new to all this however, so I could be wrong. Thanks for the help.

In the channel assignments for the fixture, I noticed that channel 7 mentions RESET between values 96-97 or right around there.

As far as I know, something like that is designed for resetting the fixture remotely. For instance, my Mighty Scans have a reset value in the gobo channel, meaning that if I set that channel at a certain level, the fixture goes into a reset mode where it resets the color and gobo wheels and resets the mirrors, shutter, etc.

This is particularly helpful during a show if a fixture misinterprets data and goes askew.

I doubt DMX termination is the culprit, but it is a good idea for covering yourself later on. Dozens of places sell them, but you can always make one. All it takes it a little soldering work and you're set. The instructions are all over the internet.

If resetting the fixture doesn't fix it, and you've called tech support, I'd exchange it if it's still under warranty. Sometimes it's more worthwhile to get a fixture you know doesn't have a flaky history.