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hello...i turned on mydmxgo today and all my saved projects are blank...Fixtures are blank... I downloade the latest firmware...nothing...i tried Lightrider...nothing...I have power to dmx box and transmitter...receivers are charged and flashing green as should be...files are still located on my tablet, saved projects and downloaded fixtures...How do i fix this?

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Hmm ok, so give me the details of the android tablet, including android OS version and the version number of the myDMX Go app itself. I will send this thread to someone in the developers office and we may have an idea on the cause or something for you to try Monday afternoon latest usually.

One thing you could try, is patch in some lights, yours or any, and then program a few presets, save the file and all that and then test loading it from new again and see if maybe its a problem writing files.

But please post the info i asked for and we will see what we can find out Monday.
Thanks!  

Ok, the developers office asked me to ask you to do the following:

Could the customer check / send a screenshot showing he has enabled storage permissions for the app?

And could he also make a backup of the DJapp folder with his original projects, and then completely uninstall the app, restart the tablet, re-install the app. And copy just the DLM files into the DJapp folder which was created as part of the Re-install?

Let us know, thanks.

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