Don't get me wrong, I like the guys in ADJ support. They've always taken good care of me.
I recently sent off 3 ADJ 64 LED Pros for repair due to some LED's not lighting up. They all came back repaired and working. Unfortunately, one of the recently repaired fixtures is once again having LED's going out again.
While my fixtures are still under warranty, I am worried about time to repair the lights since I only have about 25 days before I send it out before I get it back and need it again. I'd almost rather just buy the parts and do the repair myself it it wasn't for the fact that right now money is tight(and I'm trying to buy 8 Elation Opti Tri Pars even if I didn't have any problems)
So, what are the availability of repair manuals?
Also, I'll call Monday to get an RA and will get it on its way to you ASAP.
Again, not mad, not angry. Just a bit concerned due to time crunch issues. I'm trying to figure out what I can do to try to prevent repeat problems like this going forward just in case there was something I could have done to have prevented this.
Remember folks, Support does a LOT to help with ADJ products, not just repair.
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