PS2 Users Please Help!!!

Former Member

Hi everyone,
I bought a PS2 from California - USA. When I came to my country ( Turkey ) and opened the box there is a big surprise for me. The PS2 doesn't work properly. When I insert the cd strange noises come from inside of the machine and when I press the scratch button ( also echo button ) a digital noise comes and sometimes creaking sound comes during the playback. Today I went to a dj shop and he told me American Audio products usually do that kind of thinks. Is it true ? Are there anyone have that kind of problem? And also please help me what I have to do. I bought it from a authorize dealer in USA and came to Turkey without trying. Now I am in Turkey and don't know If there are any technical service. Is my warranty valid in Turkey? Waiting for help. By the way Merry Christmas everyone

12/27/0310:17 AM

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Former Member

Did you make sure your system is still grounded once you have everything plugged in? Also did you check the voltage setting for what your country settings should be on the back of the units? This is something you definitely want customer service input for.

12/28/037:33 PM

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Former Member

Yes I checked it and set it to 240v. But the problem is with effects and jog wheel. Jog wheel is not working in any functions.

12/29/031:37 AM

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Former Member

Do you need to use an adapter to plug the unit in? If so make sure that it doesn't "by-pass" the ground (ie. Change it from 3 prongs to 2 prongs). If the unit is not grounded properly the jog wheel will not function correctly.

12/29/035:14 AM

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Former Member

That might be 'cos there is no problem in playing. Only when I try to scratch and some other effects ( echo , trans ) The screen goes down. All the digits mix and also white noise comes. I will try with the adaptor

12/29/039:37 AM

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Former Member

You might also want to consider the type of CDs you are using. Low quality CDRs burnt at high speeds can have this effect too. Are you having the same results with any type of CD inclding commercial ones?

ROQ out.

12/29/031:57 PM

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Former Member

CD-R or commercial ones no matter what I put in the result is same jog wheel is non function.

12/29/032:18 PM

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Former Member

Hmmmmmmmm....yes you might be right - could be a power issue, I recommend you call tech support. I'm not sure what kind of help you can get in Turkey, perhaps someone here can provide the details for you....anyone?

ROQ out.

12/29/033:18 PM

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Former Member

Well I send lots of mail to tech support of American Audio and also some djs but none of them answered. I still wait for the tech help.

12/29/0311:28 PM

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Former Member

I am not using a adaptor. Today I looked for it but the thing I only found was without a ground. I bought a new cable with a ground thing but nothing changed it is still same and there is still no mail from American Audio Tech Dept.

12/30/035:31 AM

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Former Member

quote:
Originally posted by terry:
[qb] I am not using a adaptor. Today I looked for it but the thing I only found was without a ground. I bought a new cable with a ground thing but nothing changed it is still same and there is still no mail from American Audio Tech Dept. [/qb]

Terry,
Did your PS2 come with a cord that only has 2 prongs?

Or was one broken off??? The plug for the PS2 comes as a standard with 3 prongs. If it doesn't have all 3 you can try a "standard" PC cable. The only reason I asked about the adapter is, because I was not sure if the outlets in Turkey were the same as in the US.

12/30/036:31 AM

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Former Member

No it comes with 3 prongs thats why I looked for adaptor.'Cos in my country it must be with 2 prongs. But the electricians told me there are no adaptor for this with ground stuff in Turkey. So I am using a normal PC cable since it has come. But nothing has changed. It is strange that all the things like hot cues, flash starts, pitch are working but the wheel with effects. By the way still no mail from the tech dept. It might come to you funny but Is it still holiday for Christmas?

12/30/0311:09 AM

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Former Member

It's not that funny, but many people in the US usually take vaction from right before X-mas until after New Years. The reason your jog wheel does not function properly, is because the unit must be grounded or the touch sensitivity will not function properly. It is stated in the manual. I am sorry, but you were prbably better off getting a PSX, or ProScratch 1, since they don't use the touch sensative technology. Try calling tech support at this number 1-800-322-6337 and ask for Joey. They may have a work around for this for other countries. I am not sure though.

12/30/0312:56 PM

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Former Member

By the way my Ps2's touch sensitive is working. I mean when I touch it, it stops the music. But when I moved it then everything mix each other. I thinking to send to servive in my country but is my USA warranty valid here?

12/30/031:40 PM

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Former Member

Terry,
I really can't help anymore. Just call that number I gave you. You may have a chance today yet, if not try Friday morning.

12/30/032:31 PM

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Former Member

I got one more thing to ask. While I was watching the intro video today, I noticed that the PS2 which DJ Gerard intrudicing has a AC outlet with 2 pins. But mine has 3 pins. Does it makes any difference and which one is older?

12/31/034:36 PM

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