Problem with new Strobes Neutron/energy 1

Hi Joey and Crew,

I have not heard back from anyone yet. Any ideas yet, is anyone else using the new stobes yet.

Thanks

Dj otto

I haven't seen or used the new strobes yet. I'll see if Support, Tags, or Danny. Might be able to help.

I know that the S10-S works for the Neutron Star, but I'm not sure about the Energy One.

The Neutron Star with the S10-S allows you to set the controller to Audio or manual flash. Again I'm not sure about the Energy One contact support for more info.

The trigger is the same signal on both Strobes we are trying to repeat the problem here in house.

Hi Joey/ Support,

I pick up a new S-4/DMX (Serial #4513574) unit today and gave it a try with the strobes. It worked a little better. {I powered the unit with a 9 volt 800 mA transformer} When I turn up the speed past 90 the strobes stop flashing. The full on button works about 2/3 of the time. The Energy Ones seem to work better than the Neutron Stars.

This will get me through my next big event, but it�s definitely not a long term fix. I�m glad you were able to duplicate the problem and are working on a fix.

Thanks

Dj Otto
www.djotto.com

Hi


How about an update on the problem?


Thanks

Dj-Otto

Hi,

I wanted to update everyone on my strobe situation.

Sometimes the simple things do not work as planned. The information I am getting from AMDJ is:

"There is no controller made �yet� for the Neutron Stars, Energy one, or the DMX Energy One. The units are made by different groups and are not compatible with the S4 controllers. The DBX output on the S4 is not compatible with the DBX Energy Ones.�

I only want to chase the units, nothing extremely elaborate or complex. I have a show designer and a spare DMX Solo at my disposal, if that helps.

American DJ usually has great support I going into third month with this problem, so any help is appreciated.

Frank Gloor
Otto Productions
www.djotto.com
724-417-4567

We are working with the control people to get a fix it should be in about a month and we will get you an updated controller. It only happened with the combination you have, that's why it wasn't picked up in testing.

Thanks for the quick responce,

Like I said " Sometimes the easy things can be hardest to pick up "

Were doing DMX and Moving heads, lasers, but something 'simple' like chasing strobes can still be a pain.

I'd still like to know more about the DMX Enery Ones, I thought they would work and chase with an external controller?

For ease of use I have my Par lights on a cc-4000 and all dxm light on a show designer. I would like to keep the strobes on a separate control.

Frank Gloor
Otto Productions
www.djotto.com
724-417-4567

Yes they will work with an external DMX controller call me and I'll tell you how

It took a little while but I have good news to report!!

I changed the chip in my new S-4/DMX to version 2.0 and the strobes work GREAT!! I used them for the first time tonight with the updated firmware and they worked just like my old system, but many times brighter. (1900 Watts!!!)

Thanks for the help and standing behind your products.

By the way the Energy Ones look as bright as the Neutron Stars. If you�re worried about wattage and current, go with the Energy Ones and their lighter

Thanks again,

Frank
www.djotto.com
www.dj-pittsburgh.com