Problem with DJ Scan 250s

how many other lights in your dmx line? And how long is your cable run? Are you using actual dmx cable or mic cable? And are you using a terminator on the last fixture in your line? Let me know as all of these variables can cause problems. Sincerely,

None, just the one light. About 10 ft. I am using a mic cable. Not using a terminator. I will try a terminator and a real dmx cable.

Are you thinking it is losing/unsyncing with the DMX signal part of the time?

Is that usually the case? (I take it since you work for American DJ, you understand what it is doing and have seen this before.)

Thanks,
Brian

yes I work for American dj. And I have seen this problem before but not with any specific lights. More like an educated guess. I think your having data issues but with one light it is rare. Call our service dept Monday morning if the new cable doesn't help but I'm guessing a new cable for one light at 10 won't really do much. So give us a call on Monday. Sincerely,

Hi i have 2 dj scan250s donated from a church and i have the same problem ive tried with 1 light a 25feet dmx cable and terminal. the software that i am using is lightfactory... what can it be? i think that is y they donated to me.... thank you

Jingles,

Our church is really want to use these now so I wanted to get to the bottom of what is going on with them.

I have tried them on the ENTTEC Pro dongle with Freestyler, the Behringer, and a few other current boards. They still were jumpy.

Yesterday I got a hold of a LSC Dmx Operator and they worked great.

Why do the lights work great on an older console but not anything newer?

I am using real DMX cable and a terminator. Just a single light on a 10ft cord.

Is there a difference in the "version" of DMX the DJ Scan 250s are "looking for"? Do I need new chips to work correctly with current lighting boards?

Thanks,
Brian

im not aware of any new chips for these lights. ill get someone from service on this. Also feel free to call the service dept. the number is on the website.
Sincerely,