Problem Balance VMS 4.1

Hi, I 'm having trouble with the balance of my Amerixan Vms 4.1 . It has installed the firmware 5.11.

The problem is that at the balance point " 0", the right channel has more volume ( master led more than in the other channel is on) .
I wondered if it could be a failure of the firmware , but I have not the firmware file .

Any help?

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