I bought a 5 scan and controller system from my local dealer. It has never worked right. The scans turn on whenever they feel like and likewise turn off whenever they feel like it. They blow up bulbs every other day. I am VERY dissapointed in this system. I contacted my dealer which said the main computer in the scan was fried. How did this happen to all 5 of the scans? So I get this bill to replace a computer in a scan. I won't say how much but i find it to be outrageous. I said there would be no way i would get all of these fixed for that price. My dealer said the American DJ rep. would be calling me so we could figure something out. No phone call. I sent an e-mail to American DJ about this problem. No reply. I called a number for American DJ my dealer gave me. No response. I am so unbelievably mad.
So my question is: Does anybody else have this problem with American DJ? Does anybody see the reason why I should stay with American DJ? Is there anyway I can actually get in touch with an American DJ rep so i can figure out this problem?
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