Skip to main content

I would think that if they cannot give customers an update on the easy view or cannot produce one soon then as a consumer we should be able to have a refund. The software for the dmx2 is incomplete and therefore even though we have waited all this time they still cannot produce the goods. Consumers have rights, I bought this product because of the easy view so that it saves me setting up my lights to do a bit of programming.
This product does not do what it says on the tin.
I have waited long enough, I haven't used mine as yet but I think now after all of this time a refund is in order.
yeah that sounds like trading standards, but if you look at the programs description you will see its not actually advertised as being included within the software. check all the advertisements and see if you see the easy 3d view being advertised. you will find its not and there is no case for trading standards to answer therefor adj dont need to offer a refund. if your not happy with my dmx why not just sell it or just wait like everyone else is doing for the update to come out with the easy view 3d. it will be released as soon as it is stable. hence why it took so long for it being released. would you rather have a fully functional piece of software or a half built constant crashing piece of software?
I assure you all, we are working on it everyday!

YES it should have been ready a long time ago. Yes it sucks it is taking so long, but i promise you if we were to just give it to you now, it wouldn't work right and then you'd all be more upset over a non functioning piece of software. I'll have a new beta of my dmx 2.0 to test in a week or two, the 3D won't be in it yet, but there will be one or two new features in it. I'll post more once I know more.

We really understand your frustration and we apologize for the delay. Give us time, we will do our 110% best to try to make up for it.
Thanks!
Thanks for the update. I'm also wondering if there is the possibility of a Windows 8.1 version of easy remote? I'm not really sure about if it's easy to port the windows 8 phone version over. However, with more and more windows 8.1 and RT based tablets, it would be nice to have a Metro UI remote app.

Thanks

- M
windows 8 is dead. 9 will be out in 2015 and it will go back to windows 7 type. instead of trying to take a share of the apple market, they should have focused on keeping the PC users that use them day to day in business and personal computing. But that's another thread. All you people who bought Mydmx 2.0 should have known that the visualizer was not yet functional. If you didn't, then you should have returned the interface the minute you discovered it. software history has shown that if you buy counting on the eventual release of something, you will be left out in the cold. VDJ 8 has been in development for over 2 years. Reflex finally popped out after a 5 years wait, but was dead within 6 months. The same goes for RPM, which is pretty much abandoned at version 1.2. Don't complain about your poor choice in buying software that didn't have the feature you wanted the most. It's you're fault for making the purchase. Not ADJ's.
quote:
Originally posted by Austindj69:
Hi, I have to say, I am disappointed so have sold myDMX2 and gone over to Chauvet and it works brilliant.

Austindj69,
I want to ask again, would you please say exactly what product you got. Is it the same approach as MyDMX, meaning a computer interface/dongle with software?
I am currently using MyDMX 2.0 on a PC and have created close to 90 scenes that use 32 separate lighting appliances and I have created buttons for all of the scenes in "Easy Remote" and run sound and lights from 3 separate iPads (Behringer/Midas X32 sound board).
I want to create scenes with multiple events and timed changes so that I could "theoretically" start a scene at the beginning of a song and the scene would go through multiple transitions, dimmings and motorized movements for the entire song the same way every time.
I realized pretty quickly that this sort of thing is beyond the capabilities for easy implementation on MyDMX. I have run sound for 20 years but just in the last 4 months have gotten into the lights also. I am certainly NOT saying that "money is no object", but can ANYONE lend some advice for a product that could accomplish what I have described?
Oh, and for what it is worth, I have found the combination of MyDMX 2.0, Easy Remote and iPad to be EXTREMELY stable and reliable. Everything has never failed to come up and work and has never failed during a show.

Dan Haynes
danhaynes42@hotmail.com
405-641-4613
Just to hop on the bandwagon, I have not yet even updated my software to the current release due to the fear of it being unstable like some of the previous relseases. All I can say is that it amazes me how ADJ can roll out 50 (I may be slightly exaggerating a little) new lights in 6 months but cant seem to get the software up to date! Ever since this product shipped, there wasn't much tech support for it. Heck, I got mine with already outdated software and wouldn't have known to come to this site for updates, but luckily found it. :0) Patiently waiting....
Hi SPL, while we cannot say much at all, but we are VERY close, closer than ever before to having it. We hope to release it in some capacity in the very near future. Also the 3D will be just one of the new exciting things to come for the program.
We hope to announce and display more on all that's new for My DMX 2.0 at LDI this Nov.

Add Reply

Post
×
×
×
×
Link copied to your clipboard.
×