Hiya!

Just purchased the rack mount but it wont trigger any scenes. I'm a total newbie so I've watched the videos 10 times at least and im sure I'm doing everything right. I can control the lights using mydmx software on my laptop, which is connected to the rack mount, which goes to the lights. Everything is working perfectly, I can assign a scene via port mapping to a trigger that then shows an asterisk next to it. After I assign the scene to a trigger I go to stand alone mode- it writes the scene and tells me it's all good -but pressing any button on the front of the rack either in live or stand alone mode does absolutely nothing. Could the brand new machine be broken? What am I doing wrong? it's been 4 days now and I cant even turn on or off the lights without a computer...sighhhhh

Thank you!!

Mike

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