I have the myDMX and am running myDMX 3.0. Over the weekend I added 2 new moving head spotlights and everything worked beautifully. On Sunday morning When I went to turn everything on, nothing worked. The whole system was dead. Today, everything has gone crazy...strobing, color changing you name it. I can't turn anything on or off and it is like there is an evil kid playing with all of the macro settings and laughing at me. Epileptic fits soon to follow. Help!
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If you unplug DMX from the two you added, do things go back to normal or no?
Sounds like a DMX data issue, either bad cable, or need a DMX terminator.
I bypassed the 2 new lights and still have the same problems.
If you close MyDMX 3 and go to hardware manager, does it see the RM and let you use the DMX testers?
Yes, it sees the RM. by DMX testers, do you mean DMX In/Out?
Yes it sees DMX In/OUt
Yup, use the Out to see if the lights still respond to the faders in that view. It's like a 512ch DMX tester.
I see it...no response...then it crashed. Still nothing after relaunch.
The hardware manager crashed? Mac or Windows?
Try the latest Beta: https://www.dropbox.com/sh/6mv...w2qHDda6w3ouQIa?dl=0
My computer says ‘MyDMX3beta can’t be opened because Apple cannot check it for malicious software.
The software needs to be updated. Contact the developer for more information.
I figured out how to open it…
Ya, thats just apple being overbearing about direct downloaded software....
True story.
still nothing working with the beta hardware manager.
Where do I go from here?
Hi, i would contact the service department, i asked one of them to reply to this thread yesterday towards the end of the day, but they must be busy. I know they will reach out soon, or you can call the service line on the website. Tell them you spoke to James on the forums and you want to have Service help you.
I got a service call in. Sending it in for repair. Thanks for your help!
Sorry for the delay, and the issues but glad you got it sorted. Thanks!
