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I recently purchased the MyDMX 3 lighting controller, SIUD19M.

I eventually managed to find the software which appeared to work at first, (18th June 2021 Version).  The fixtures were successfully found and applied on the software, and appeared to work.  However, when connected, the light fixtures would not respond to the controller.

When I checked on the Hardware Manager, it was seeing my device but when I selected it, I received the following error: XHL-NAP 65.  I once again managed to find some software, dated 24th September 2021 which saw the device and let me select it.

However, I still could not control my fixtures with the software.  When I checked in the Preferences - Devices tab, the device is not being recognised.

I would really appreciate some assistance in resolving this issue.

Many thanks in advance.

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