OK, so I'm doing an event and one of my 64 LED Pros fail on me. Crap!! Don't to 7. Nothing I can do. Down to 7 for the event.
So, after a couple of weeks, I do call service. But let's check a few things first:
After the failure, I discover the outlet is dead at the facility. Was trying to troubleshoot the power cable and power strip. Ended up having to flip power around the building via a long extension to get lighting. Ugh.
Problem? Fuse blown. I call service. I get Lee, who confirms what I needed to hear: fast blow fuse. Thanks Lee!! You da man!
Anyhow, I go about town trying to find like for like fuses. Sure, i could go 250-watt 1/2 amp, but I want 125watt 1 amp, just like is in there. No luck.
I drive around for 2 hours FAILING to find the fuses.
My mistake? Didn't go to parts to just order them. I hit up the web site and ordered 10 of them after-hours. This was Tuesday, June 9. On Friday, June 12, UPS delivers a box WAY too big for 10 fuses. The fuses were stuck into a little ziplock back and then stuffed into this inflated clear plastic packing sheeting. Trust me guys, the fuses got here safe.
Stuck in the new fuse, powered up the light: problem resolved. No need to send my fixture off for repairs.
What the hell are these other people whining about? I suspect a lot of just flat out fiction being created.
ADJ: Thank you. That's why I stick with you as a company.
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