Mixer and Warranty

Former Member

I sent in my mixer for warranty repair MONTHS ago and I have not received it back. I tried e-mailing info@americanaudio.us but it comes back as undeliverable. I call and I sit on hold for an hour. I have all of my shipment and tracking info but nobody seems to know what i should do. I know it is going to take a while to get it fixed but this is getting rediculous. Anybody have an idea of what i should do? (besides say screw it and go with a different company)

I am getting mad.

1/23/051:12 PM

❤️ 0

Original Post

Former Member

Do you have the RA#?

That is what the guys at AA would need to find your mixer. I can't believe you were put on hold for hours. If I ever call I get through right away. Call (800)322-6337 and ask for Ernie. He should be able to help.

1/24/054:45 AM

❤️ 0

Add Reply

<ul id="{%=id%}ButtonGroup" class="button-group h-popup-buttons even-button-group even-1">
    <li id="{%=id%}Okay_buttonContainer"><a id="{%=id%}Okay" href="javascript:void(0);" class="button success no-margin-bottom h-alert-modal-ok-button" role="button">OK</a><script type="text/javascript">
        (function() {
            function {%=id%}Okay_click(event, data) {
            {%=id%}Popup.hide();
        }
        
                $('#{%=id%}Okay').on('click', {%=id%}Okay_click);
        })();
    </script></li></ul><a href="javascript:void(0);" class="close-reveal-modal" aria-label="Close Modal">&#215;</a><div class="last-modal-focus focus-utility-element" tabindex="0"></div>
</div>
<script type="text/javascript">
        (function() {
            {%=id%}Popup = new SS.Popup.ModalPopup('{%=id%}');
        })();
    </script>

Skip to main content

Add Reply

Membership Required

Remove From Your Block List

Manage Follow Preferences

Block

Please wait...