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Our band had a gig last week and when I hooked up the lights they all seemed to work fine. I left them powered up (but not on) for the opening band (about 2 hours). When our band got on stage I did a preliminary scan with the lights and 3 of them worked fine, but one of them in the middle (we have 4 mighty scans controlled by a show designer) started jerking around uncontrollably. I tried to reset it and had the lights all tilted down. When I slowly tilted them all up, the third light wouldn't tilt up smoothly it jumped up to the top of the tilt then moved up and down spastically. I'm not sure if I'm making sense here. Does anyone here know if there is a quick fix for this or do I have to send it in? I know A.DJ discontinued these lights but does anyone still carry them cheaply? We have a gig coming up on New Years eve and would like to have all 4 lights for it. If not how long would it take to get fixed by american DJ? What would be the cost? Do we just ship it there and they fix it and ship it back or do we have to pay all costs including shipping both ways? Thanks for any help in advance!
Original Post
Call 800 322 6337. If the lights are still under warranty all you need to do is get a Repair authorization, and send them in. Whatever method you use to send them in is how they will return them. ie. If you send them over night mail, they will return them by overnight mail once the repair is completed.

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