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Here are the photos to show that the hash marks are GONE, as well as most of the left shift label... WTF??? Three days is B.S. I would really like this fixed asap. Also, my channnel 4 fader died MID-SET last night, luckily it was only a sample deck in Traktor pro 2.1. If it had been a track deck (especially in 2 deck software) I would have been totally screwed. I am not a "Bedroom DJ", but a regular gigging club/event DJ, and this is just NOT GOOD ENOUGH. Otherwise, very happy. The control is great, very responsive, great feedback from the lit knobs and buttons, and very predictable to map in Traktor. I really need some help here guys.

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