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11 replies

Easy Remote that cannot find a controller

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H hall-musicMember
Hi James,

1) the build date is 24 Sep 2015 14:19:01
2) yes I start the myDMX 2.0 with connected interface before starting the app

Regarding Wifi on/off on iPad, I need to test, after my updates are done. Will get back to you for that. The test I did now was to on/off wifi before starting the easy remote first (app was not in memory).

Regards, Torsten
H hall-musicMember
Okay tested now to turn off/on wifi while app is running and close it afterwards to start it again. No change. Maybe you mean something different with "remove from memory" than I do. I mean I double click home button and swipe app to the top of the iPad screen.

Unfortunately this approach does not solve the issue that easy remote cannot find the controller.
H hall-musicMember
Solved Smiler

Reason was that the windows firewall was blocking. It was not that easy to find. Negative impact was also from the fact that due to several deinstallation/installation there were already two entries in the firewall exceptions. Also you might should mention somewhere that this needs to be checked and that the software is not called mydmx or adj whatever but "Computerized Lighting Controller"!

Have fun!
Torsten
A AVOMember

MyDMX2 is running fine, before  starting i connected the MyDMX buddy, and i was able to control lights bij DMX.

When i try to connect my iphone with Easy Remote app (09_52:29 Jun27 2018) it is not able to find a controller.

When i do not connect the my buddy dmx dongle the Easy Remote app is working like it should be.... 

MacOS Mojave 10.14.1

MyDMX May 20 2016

any ideas?  There is a wifi link, and it works fine in "demo-mode"

A AnneMember

Using Android 9 phone with Easy Remote App - have allowed the Controller through Win firewall on my Win10 laptop, MyDMX 3 dongle up-to-date and connected via USB. ADJ software up and running on the Win10 machine, with "remote" toggled on in show mode. Both PC and phone are on the same wireless network and they are receiving signal.

I have paid for the upgrade.

My phone does not find the controller "Tap to refresh" does not find it either.

LED light on the dongle is flashing rapidly (the green one under USB).

Have emailed ADJ and LightingSoft multiple times and no replies (Dec 2 was the first email.

Suggestions?

 

This post was forked into a new topic here: Easy Remote not working
Last edited by Anne
J Jingles8302Admin
Anne posted:

Using Android 9 phone with Easy Remote App - have allowed the Controller through Win firewall on my Win10 laptop, MyDMX 3 dongle up-to-date and connected via USB. ADJ software up and running on the Win10 machine, with "remote" toggled on in show mode.

My phone does not find the controller "Tap to refresh" does not find it either.

Have emailed ADJ and LightingSoft multiple times and no replies (Dec 2 was the first email.

Suggestions?

 

Hello, did you pay for the upgraded license on MyDMX 3? Or use your free 30-day trial? It doesn't work out of the box, you need the FULL license to use the Easy remote app on MyDMX 3. 

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