Using Android 9 phone with Easy Remote App - have allowed the Controller through Win firewall on my Win10 laptop, MyDMX 3 dongle up-to-date and connected via USB. ADJ software up and running on the Win10 machine, with "remote" toggled on in show mode. Both PC and phone are on the same wireless network and they are receiving signal.
I have paid for the upgrade.
My phone does not find the controller "Tap to refresh" does not find it either.
LED light on the dongle is flashing rapidly (the green one under USB).
Have emailed ADJ and LightingSoft multiple times and no replies (Dec 2 was the first email.