I've been using MyDmx for about 2 years now and have experienced all of the issues and frustrations that I've read on the various forum postings. I've also had great success with my light shows as well as I have learned to deal and troubleshoot the quirky behavior of the software/hardware.
I just purchased my 3rd dongle last week, because my previous 2 just stopped working. The first one after a year of use...the second one after about 3 months of use. The power light comes one, but it won't do anything else. I try all of my tricks, but nothing works. I purchase a new dongle and all is fine...so it's definitely the dongle.
I noticed the tools.exe issue...but I've never been there...but I suspect that I'm doing something that is rendering the dongle unusable.
Btw...guitar center is trying to pull the whole "we don't take back software products" bit when I try to return it. Very annoying having to haggle with those morons that it's a hardware problem.
HELP!! Do I send this unusable dongle to American DJ to get repaired?
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