dj scan 250 & dmx controller

Open up the manual and contact ADJ via there 1800 number. The problem will be easier to solve.

I did call American dj tech support. They told me they have never heard of this problem. I then called the store where I bought this equipment they suggested I buy new cables. I bought new cables and I still have the same problem. I am beginning to think these two product are incompatible. Is anyone using these lights with a controller? If so what controller will work?

IM using them with a ****** Freakie controller and they work great. Was wondering what the duty cycle is on the DJ scans though. Anyone Know?

otta nowhere call me Joey at the 800 number

I had a similar problem when i had my ******* controller... was the polarity selection..

Well I am still boggled thanks for the suggestions. I have tried everything including sending back the controller and getting another brand controller. The new controller is really almost identical to the first one only it's another brand. I still can't use my lights. I can't believe I can experience the same problem with two different controllers and no one else has ever had this problem. I was almost convinced it was the controller until I hooked up another brand light to it and the other brand worked fine. I would switch brands of lights except I need the large spot that the dj scan 250s have.

Problem may be the fixtures. I have experienced similar problems with every DJ scan 250 I have tried, and that's been with a SD, SD1, and SD2.
I've given up on the fixture for now. Look at the ScanTron, it's been a real good fixture after the first generation.

Thanks for the suggestion dmassey. Do you know what beam angle the ScanTrons have. The dj scans have a fairly large spot and I need a large spot. Do you think the ScanTron spot is as large as the dj scan 250?

The size is about the same if not a little larger.

Well folks it wasn't easy but I finally got my lights working. After trying several controllers that are very similar I have come to the conclusion that the dj scan 250s and the operator II do not work properly with each other. I have an older microplex controller that I ordered a dmx upgrade to and got the lights do do what I tell them without any glitches. This older controller only has 16 channels which may be a problem in the future but at least for now I know I can use 4 dj scan 250s with it. Thanks for all your suggestions. I was very happy that I did get a lot of response to my problems. Maybe this will help someone else.