Hello...
I have emailed customer service a number of times now regarding the 'impedance matchers' as I was instructed to do so by Elliot. So far I have had absolutely ZERO reply. Not a word from them... Useless..!
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Call them.
Koz is right... see link for more info http://forums.americandj.com/e...27105965/m/997104657
usually you get answer from support within 2-3 working days. if you didnt get an answer within this time frame, you can email me your mail (including date and your email adress) and i'll have a look internally.
aight?
aight?
quote:Originally posted by DJ Freshfluke:
usually you get answer from support within 2-3 working days. if you didnt get an answer within this time frame, you can email me your mail (including date and your email adress) and i'll have a look internally.
aight?
Freshfluke - Sent 2, haven't had a reply in 2 weeks or so! Sent to service@americandj.eu
Happy to send to you personally. REALLLYYY need all of this sorted!!
quote:Originally posted by hardwiredentertainment:quote:Originally posted by DJ Freshfluke:
usually you get answer from support within 2-3 working days. if you didnt get an answer within this time frame, you can email me your mail (including date and your email adress) and i'll have a look internally.
aight?
Freshfluke - Sent 2, haven't had a reply in 2 weeks or so! Sent to service@americandj.eu
Happy to send to you personally. REALLLYYY need all of this sorted!!
email address?
i think that all the vms users deserve an official answer about the Impedance matcher issue...
Hey bro, i got a pretty quick reply from them, but they seem to think just because they replied quickly that its a good service. I have been going in circles and having to explain myself numerous times in emails and now i havent had a reply at all. I'm thinking they are off for the weekend, but didnt even mention that in the email.
If i cant figure this out myself tonight im refunding on Monday.
I think they should have held back on this release till they knew how to use it and had the correct and uptodate files on their site.
If i cant figure this out myself tonight im refunding on Monday.
I think they should have held back on this release till they knew how to use it and had the correct and uptodate files on their site.
please send the original mail you sent to ADJ support (including date) to FRESHFLUKE [AT] FRESHFLUKE [DOT] DE and i will forward this internally.
but please use my email only in cases where you have trouble with the official support. "normal" questions regarding the use of the vms will be only answered here in the board, aight?
but please use my email only in cases where you have trouble with the official support. "normal" questions regarding the use of the vms will be only answered here in the board, aight?