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BTW good work to all the Staff, you guys have no idea how
helpful you are to us,(Way Better Then customer Service) Keep up the good work !!!
I am soo surpised there are no legal action taken here. the vms4 has many problems,
can anybody tell me whats the latest firmware and when it was last updated ?
What did it Fix ? After updating we still Have the paint, headphone Vol,non working Faders,
Non Working Leds,Soundcard and these long mic adapters sticking out PROBLEMS.
The VSM4 should be RECALLED and as American Audio calls us Value Customer, well treat us like so.
Why send the unit 3 or 4 time to repair? this said shows that QC didnt do there job.
I have been here for some time now just reading and waitting. i have seen a lot of DJ's
Disappoited with there VMS4 i dont blame none of them.
why did American Audio not fix these problems with the VMS4 first
Before we all got smacked in the face with the new VSM4.1 ?
Its so hard to see all these VMS4 users with the same problems and all they get is:
this is a rare case, so sad to hear that,for sure you have to send in your device,
so sad to hear that... you really have bad luck,computer doesn't have enough memory,
The Mic adapters are the fix for the Mic issues, i feel your pain! or you got a "monday's device"
I spend $800+ for my VMS4 with the Case and i really love it but they call it a bomb for a reason.
How they can make these face plate soo cheap in less then 8HR of use the paint just disapaired this
just ticks me off this is ridiculous. American DJ please get this fixed.I have been djing since
the 80's and still have some of my equipment like new with all there paint.
Last edited {1}
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quote:
Originally posted by Dj. Mark:
can anybody tell me whats the latest firmware and when it was last updated ?

latest drivers and firmware are linked here:
http://vms4.eu/downloads_uk.html

sometimes, in case of problems, support sends you beta drivers/firmware to see if that helps, but the linked above are the official ones.

quote:
paint

there is only a small charge affected by this, please stay in contact with support, devices with fading paint have been swapped by support.

quote:
headphone Vol

?

quote:
non working Faders

?

quote:
Non Working Leds

also a support case

quote:
Soundcard

?

quote:
mic adapters

these were sent to you for free...

if you're in contact with support, you may elaborate your issues indepth with them, otherwise quite some stuff above is very general and also does not apply to everyone.
quote:
Originally posted by Dj. Mark:
And please dont get me wrong i am 1 of 1,000s that loves the VMS4,but not too happy with whats going on with its paint.

dont worry. tom will take care of you! Smiler

quote:
@ DJ Freshfluke Thanks for your Replay Your The Best !

<3

quote:
Happy Holidays to all !!!

dito!!! Smiler
Well i got to talk to Tom and he past me on to Sergio to help me out, I am just praying to God for everything to turn out ok and that i can Trust the VMS4, Its more then a Job i Relia on it, its like Tom Freret Said, It's easier to go
far when you travel light. With that said,Why the need for Backups ? I love VMS4 I hope i can trust It.

Wishing you all a Very Happy New Year,
God Bless !!!
Ok, how do you explain putting a mixer on the market with an output like this? The first gig I tried using this at a sweet 16, I couldn't get enough gain to drive my sub amp without running in the red. I mean even BEHRINGER got it right.

As an original VMS4 owner, I need this unit replaced with a 4.1, otherwise I can't use it without a helper mixer. This should never have gone out to the public like this.

Is there any fix at all?

Left side is voltage measured. db level in parenthesis is what was the level indicated on the mixer.

DJ Mark - Did you get your situation fixed?

(BTW, tambien soy Boricua!)

VEE

quote:
Originally posted by Dj. Mark:
Well i got to talk to Tom and he past me on to Sergio to help me out, I am just praying to God for everything to turn out ok and that i can Trust the VMS4, Its more then a Job i Relia on it, its like Tom Freret Said, It's easier to go
far when you travel light. With that said,Why the need for Backups ? I love VMS4 I hope i can trust It.

Wishing you all a Very Happy New Year,
God Bless !!!
Hey, Vee was just waiting to get a new cross fader that jacked up on me. After a few attempts of getting things worked out everything turned out ok Thanks to Tom Freret and Sergio Cervantes I got a VMS4.1 Which is way much Better then the VMS4 but the VMS4 looks better with the silver details, too bad the paint got all rubbed off,
Hey Dj Freshfluke you are still the BEST !!! Thank you Very Much for all your help Wink Situation fixed Here at lease for Now Roll Eyes
Hey, Vee am from Moca, Its always good to see BORICUAS Around.

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