Just know that with ADJ, you're NOT alone.
I have/had 8 64 LED Pros, covered under warranty. Barely had them 2 years. Recently discovered 3 having some issues. 1 light was really wierd, so Jingles advised me to video it and send it to him. A couple of days later I called support to get RMA's for the 3 lights. The tech I worked with was familiar with my case and was able to really save us BOTH a lot of time. The lights were sent in and have been received by ADJ.
Now, the competitor will remain nameless. With ADJ, they welcomed the item coming back for repairs. No drama, no grief, no hassle, no complaints.
Now, granted, I had some extra help from Jingles, but the point is that we're NOT in this alone. You have a support team behind you that SUPPORT their products. Can't beat that.
Now, I won't get my lights back for an event I really would like them for, but I have enough to make it work. I will have them back for an event later on in February, which is actually more critical time anyways. All I can say is that now it makes the Mega Panels I recently purchased even more critical and necessary to my lighting inventory.
Enough for now, I have a lot of lost data to recover from. I have like 12 DVD's to import to start doing editing with(I record events video/audio direct to DVD). A recent hard drive crash has really thrown things for a major loop.
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