18P Hex IP - RDM Offline

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I have just purchased two 18P Hex IP lights, and connected them to my ETC Ion lighting desk. When I put the desk into RDM scanning mode on its patch windows, it detects the presence of the two lights, pulls through their manufacturer info and firmware version etc. However it then reports that RDM for each is "offline" and will not allow me to use RDM to change any of the lights settings. Is there a menu option on the lights that I need to enable in order to get RDM to work as it should?

6/1/198:35 AM

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