After doing the updates on both the ipad and the app, I thought I had the problem solved. Fast forward to last night for the first show since testing it out at home. Everything was working perfectly for about 10 minutes then all of sudden it abruptly stopped and it was the same old "waiting for device to become available " message. I think I'm done with this device as it seems like its got too many problems. Going back to the airstream bridge. It might be a lot more work programming scenes and shows but I never had the issues that I'm experiencing with the mydmxgo