Skip to main content

Reply to "Won’t connect after last app update"

Okay so.......

I think it’s only fair to post this update as my last post was pretty critical of the MYDMXgo.  First and foremost, big shoutout to James @ ADJ. His prompt response and assistance is greatly appreciated.

After my initial rant, with James’s assistance I was able to make the necessary adjustments to run this app with close to a 95% rate of success.  And I’m even able to run my projects with DONNER wireless transmitter and receivers. I played two gigs this weekend and after a few initial connection hiccups, was able to run both gigs with zero issues. Initial connection still takes one or two reboots of either the wireless and/app or both  However this is a consistent tweak which remedies itself with said reboots.

Coupled with the amazing ease of programming I’m doing a 180 & definitely recommend this device to anyone tiring of the old way to DMX.  

A few tips that should help:

  • definitely download the latest firmware as recommended in this post and stay tuned for updates.
  • double check your fixture addresses prior to creating presets; while doing so remember to optimize channel selection for each individual fixture and utilize the fixture faders accordingly.
  • in my experience my fixtures were very, very intermittent in how they responded to the app; so I deleted, then re-added the fixtures and then created an entirely new project, while deleting the original project. This was the single most successful action that turned everything around for me. For the most part, all my presets are working consistently.  I can now creates projects using the fixtures from the existing project without any issues whatsoever. Apparently the initial project had contained corrupted fixture data that randomly impacted fixture performance.
  • if you’re using wireless transmitter and receivers
      a) use a DMX cable between the MYDMXgo interface and the wireless transmitter. Don’t ask me, but it makes a difference. THANK YOU JAMES K. FOR THIS ONE.

             b) FOLLOW THIS SEQUENCE: plug in the interface, connect the app via            WiFi BEFORE activating and connecting wireless to both the interface and fixtures  

This sequence is the one I’ve found to consistently ensure total system communication is established . Again, don’t know why but that’s what works for me.

Hopefully this will make things run more smoothly for everyone.

Happy Lighting out there!

×
×
×
×