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VMS4 not showing in ASIO settings in post EQ mode

hi there, hopefully someone can help me with an annoying problem that has developed.

My VMS4 wouldn't produce any sound last weekend, either in traktor or VDJ. i tried all the suggestions i could find (google etc) including uninstalling all the associated drivers and software and starting from scratch as it were. anyway, i tried starting the VMS4 up in pre-EQ mode (using software EQ & gain, not hardware) by holding down cue button #4 and powering up. lo and behold this worked and the unit would appear in ASIO settings window (it was blank in post-EQ mode) so although I can use the unit (so long as EQ are mapped to the software!) i would much prefer using the VMS4 hardware EQ/gain.

so has anyone experience before? maybe i need to remove VMS4 drivers a different way that is more thorough? (i was plugging it in and removing the 2 USB audio entries within device manager)

many thanks in advanced!!

adam

p.s it is windows 7 32-bit, latest versions of traktor and VDJ
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