Reply to "VMS4 Fixes for Headphones, Master, and Microphones"

Former Member

quote:
Originally posted by DylanDJ:
Ok emarx, we all appreciate the effort but the main question is still unanswered:
Owners of issues-affected VMS4 will be refunded, upgraded/replaced to a fully functional new VMS4 or simply abandoned?

Hello DylanDJ, et. al.:

My personal opinion is that there should be an option for existing users to get upgraded to a VMS4 with the fixes. I am definitely against what you call being "abandoned" because if you've found a legitimate design issue with the product you should have a way to get it fixed without having to pay full price again for the version with the fixes. However, this is not for me to coordinate so please wait until customer service makes an announcement similar to what they did for the microphone adapters.

12/18/108:48 PM

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