I don't care that you've asked a question that's been asked before.
The bigger issue is typically what happens afterwards where the user then goes ballistic over how "it should be", which isn't going to change things.
Thanks for being understanding and getting it right away. I wish more new users would take things like you would. There is only hard work that works in this industry. Sure, tools can help, but sometimes we still gotta put in the hard work. It's nice to see you're not opposed to hard work.
There was one guy who, in the amount of time he spent whining about this problem, he could have just simply done it manually. Last I read, he has stormed off MyDMX and who knows what he's using, and regardless, he's going to have to do it manually anyways, now in addition to starting from zero again.