The problem is they are dealing with professional guys here not just bedroom Djs that rely on this gear to earn a living there for we are awaiting and awaiting and awaiting an answer to these questions meanwhile we cant use the vms4 and all i have is a very expensive £399 doorstop that is devaluing meaning if AA dont fix the problem that we arnt gonna get the money we paid out for it in the first place on resale we need an answer as to weather the issue is going to be delt with so we can make an educated decision as `to weather to hang on and have a darn good unit soon (wich tbh we are probebly all hoping for) or just cut our losses and sell it but the longer we wait the more AA is damaging there credibility with the people that buy there gear and trust it and the more we are loosing in hard earned money £399 may not be alot to a big company like AA but the market for the mobile DJ is tight and hard enough to earn money at times to start with without having to loose money on gear