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Software install REALLY slow

Hi, recently acquied a MyDMX 3 to test and am installing the software.  I downloaded the package, unzipped it, and started the install.  It is running incredibly sloq installing the SSL files.  I started Tuesday night, with the machine on and running most of the time I am currently sitting at 3%,  This can't be normal?  Any thoughts on what might be causing the issue?  This is on w10.

 

Thanks

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