Good topic, I'm actually having an issue with this currently myself.
Here's my deal:
I've been using the Show Designer for several years. One of my primary fixtures is the Pocket Scan which I used for years. To make a long story short I wanted to erase all the scenes at once so I wouldn't have to do it individually so I reset the system. Mission accomplished but for some reason it also erased the pocket scan from the pre programmed library. This is strange because it is listed in the manual as a preset.
I assumed that it had been added on at some point as an update.
So after some searching on the internet I was able to find the update, which is a word file of all things, but anyway like pincup said the manual says you have to use win95.
My question is, can I do this in another platform? Is "hyperterminal" absolutely necessary? Because the problem is, it only came in win95.