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New to the whole DMX thing

So I'm not really sure where else to go for help with this issue which explains how I ended up here. With that being said, I work at a car wash where we use BIGDOT lighting octave lights in our tunnel, which are controlled by a MyDMX GO controller which we use an iPad with the MyDMX GO app to control. (sorry about the mediocre explanation of our setup) Everything was working fine up until a few days ago we started experiencing trouble with our light show where it was only emitting a very fixed spectrum of colors. (mainly red and blue but occasionally purple and very rarely a few units would try and emit green/yellow but abruptly switched back to blue or red) In an effort to remedy this issue I disconnected the iPad and connected to the controller via the hardware manager program on my Macbook and attempted to update the firmware of the controller hoping that would solve the issue. Somehow or other the update got interrupted which I believe might be the source of this issue but I can't say for certain. What I do know for sure is that whenever I connect the hardware manager to the controller I get this error message:





a DINA1 (myDMX GO) with IP:192.168.50.145

is not reacheable, because this device is not properly configured to be reached by one of the following network adapter(s):

lo0 127.0.0.1/255.0.0.0

en0 192.168.4.2/255.255.255.0

any help would be greatly appreciated! thank you in advanced

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