I would think that if they cannot give customers an update on the easy view or cannot produce one soon then as a consumer we should be able to have a refund. The software for the dmx2 is incomplete and therefore even though we have waited all this time they still cannot produce the goods. Consumers have rights, I bought this product because of the easy view so that it saves me setting up my lights to do a bit of programming.
This product does not do what it says on the tin.
I have waited long enough, I haven't used mine as yet but I think now after all of this time a refund is in order.