At this stage in the product release and blatant neglect of the customer base it is disingenuous to offer any kind of defense on their actions or should I say inaction. Surely they are aware of the predominantly negative buzz on the forums concerning the DMX software. At this point in time someone from ADJ, even a non-technical staff member, could have mustered up the courtesy to post something for the users. Even a mea culpa and apology for screw ups and delays would go a long way in soothing frayed nerves and the pervasive frustration with trying to use a product that has numerous feature issues. Their silence is deafening.