Hey Leo, can we have a toll free number in Europe, not everyone lives in the states ! and to be frank, we use more toys than you guys, the main controllerist market is over here in Europe.
Also, Can one of the moderators (perhaps johnny aftershock who hasn't posted anything for almost a month!) create a series of well contructed, step by step guides to at least the main two programs, VDJ Pro and Traktor Pro.
How to import mappings, what to look for when things go wrong, what to expect when you push button X,Y or Z etc.
Most forums have this relating to their kit, but this one is very hard to follow, things are buried deep in conversations, revelent bits have been deleted "because it's against the rules" making following the thread useless.
For a new user this forum is a difficult and sometimes a hostile place to gather information, people like myself who are very experienced are unwilling to help, in fear of severe editing, deletion or getting into an argument with someone who is so blinkered they don't see the pain and sleepless nights some of these problems cause.
as you americans say "my two cents"
cheers
Mark