Reply to "Installation of MYDMX March 2009 version"

Studio42 (Guest)

Re-install the A/V software

Try another USB cable and USB ports. DO NOT use USB hubs, powered or otherwise.

Make sure you're only using DMX cabling.

What is your pre-show preparation procedure?
Make it this:
Disconnect the MyDMX hardware from the computer prior to start-up.

Boot the computer.

The MyDMX hardware should be connected to a USB cable and to DMX.

Once logged into your computer, now you can connect the MyDMX hardware to a USB port.

Lastly, now you can connect launch MyDMX.

MyDMX seemed to support Win7 better since April 2010. The first round of 64-bit drivers were designed for Vista 64, but have been tested to work with Win7 64-bit. You may have to use a more recent version of MyDMX to ensure reliability with Windows 7.

2/13/118:38 PM

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