Reply to "How to forget artnet device?"

Jingles8302Admin

From one of the developers techs:
"Hmm, it actually appears more like there is a conflict between MyDMX3 and Resolume that is actually blocking the detection of the Art-Net node in the Resolume software. There is no logical sense for the Art-Net node to be taken over by MyDMX3, since the device is not connected within the software. It would be good if the customer could test this in the following way:

- Open Resolume and connect to the node

- Open MyDMX3 (MyDMX device plugged in)... Is the connection to the node broken?

- If the connection to the node remains, does connecting the MyDMX device to MyDMX3 break the connection?

Is the customer using Windows or Mac? I am wondering if it is possible by some permissions setting to disable internet connections to specific apps (so then MyDMX3 could not search for or detect the node).

Unfortunately this issue may be quite tricky to test, as it is extremely specific and requires additional hardware/software."

11/16/239:35 AM

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