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Focus spot 4z

Just got a pair last week. Used it yesterday at a gig on auto program well one light worked as should the other one would work for like 5 mins then it would go into software update…then it will start moving and says motor reset then it will just stop and go back to software update then back to motor reset. If I want to go to the menu I have to hold the mode button down to take me to the menu. Does anyone know why this happens? 1200 bucks and can’t get equipment that works properly.

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