Skip to main content

Reply to "Easy Remote that cannot find a controller"

Anne posted:

Using Android 9 phone with Easy Remote App - have allowed the Controller through Win firewall on my Win10 laptop, MyDMX 3 dongle up-to-date and connected via USB. ADJ software up and running on the Win10 machine, with "remote" toggled on in show mode.

My phone does not find the controller "Tap to refresh" does not find it either.

Have emailed ADJ and LightingSoft multiple times and no replies (Dec 2 was the first email.

Suggestions?

 

Hello, did you pay for the upgraded license on MyDMX 3? Or use your free 30-day trial? It doesn't work out of the box, you need the FULL license to use the Easy remote app on MyDMX 3. 

×
×
×
×