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DP-DMX20L problem

Hello - I'm having a problem with one of my dp-dmx20l packs that I can't seem to figure out. I will set the pack to how I want it (4 channel dimmer mode), set it to the correct address, and it will work fine for a while. Then out of nowhere it will change modes and the lights on that pack will start flickering or turning on and off. Is there something that I can do to fix this or does it need to be serviced by a pro? Thanks,
Kyle
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