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Dongle Not WORKING! HELP

Hey everyone in a bit of an emergency at hand  here, I have an install at a  clients venue and the ADJ myDMX 3 dongle is not being recognized by ANY pc it's plugged into.

It also seems to be stuck in "EA" mode.

I have attempted all possible fixes i found online from "SiudiDriver" reinstall to a FULL software reinstall.

Any suggestions or links will help!

THANKS IN ADVANCE

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