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Can't get lights to work on dmxgo

I have a problem, I am on my second dmxgo and second tablet, both set up to operate On-x lights. I have tried both Wi-fi and usb, tablet see's dmx unit and have tried lights set to all channel configurations, dmx unit is showing green lights on input and green lights on output but when lights connected they do nothing, even when in fixture mode and showing the varying channel levels, lights do nothing, I have tried 2 On-x's separately and neither respond. what am I doing wrong..

any help appreciated

Davidp

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