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Reply by Jingles8302

Search for dipswitch calculator on whatever app store you use and that will help. Also typically the manual of the fixture that uses...

Reply by Aaron C

Oh ok, I know it's not a computer processing issue as I've tried it on a number of very powerful computers, rather than just the one I...

Reply by Jingles8302

Hi sorry to hear of this issue! MyDMX 3 doesn't have a hard value limit but the more you do on it the more your computer needs to be...

Reply by djjano77

I installed a new driver from https://www.adj.com/mydmx-go?f...ammMWx46idowpNFWIBHg and it helped.

Reply by Jingles8302

Hi, please use this link to fill out the request form and someone will make it for you and send it to your account within 2-3 business...

Reply by ErikG

Glad to hear that the issue has been resolved, of course accidents like these can happen so I always recommend checking your equipment...

Reply by JohanK

Thanks ERIKG. Your reply made me think… Problem now solved! A roadie had unintentionally touched the menu buttons of the Fog Fury Jett...

Reply by ssccrab

No, my mac laptop has a 15.4" Retina display with Intel Iris Pro graphics, and mac pro is running HDMI out to monitors using AMD Radeon...

Reply by Jingles8302

Arrow keys, i don't think so. I am having the developers look into your mouse issues, it's a first time we've ran across this.... Are...

Reply by ErikG

How long have you had the Stingers for? If they were purchased within a year they would still be entitled to warranty. If you email our...

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Reply by ssccrab

It's a Kone XTD on my mac pro. Turning the DPI all the way down mitigates it and gets it to move a little slower, but on my macbook pro...

Reply by Jingles8302

Is that a gamer mouse? How high do you have the DPI settings? Try lowering the DPI on the mouse if you can, it seems like its reading...

Reply by ssccrab

Sorry for the delay. Yes, here's a short video, shot it this morning. https://youtu.be/TK2bqBnZlPY

Reply by Jingles8302

Hi, we need to see a DMX traits chart, i looked on the ebay link and didn't see one. you will most likely need to reach out to the...

Reply by Wobo

I’m having the same problem. All scenes work great in edit mode, but in live mode, absolutely nothing happens. None of the buttons in...

Reply by Jingles8302

Ok, any way I can get you to take a small video of it and send it to me or post a link to it on YouTube here?

Reply by ssccrab

Hi, thanks for replying. Yes, using the April version of myDMX. This bug happens no matter what file is loaded and is duplicated on two...

Reply by Jingles8302

Hi, you are using the April 2019 release of mydmx 3, right? do you have the 3D file for your show set to load by default or does it do...

Reply by Jingles8302

Hi, i am very sorry that you are having issues with both of these products. I do know the developer of the airstream app is hard at work...

Reply by ErikG

Hello Johank, have you tried using the wireless remote that comes with the unit to see if it responds to that? Does the unit only react...

Reply by ErikG

Hello Mark, can you tell me what error messages you are receiving?

Reply by ErikG

Scott, it may be due to how the profile was made. Since I was looking over the gobos channel as well as the original video you provided.
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