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Reply by IOM

Thanks Jingles that would be good if you can find anything out. I bought the lights from a previous owner and unfortunately the mounting...

Reply by Jingles8302

No, not at all, we program the lights for sure. Just historically we don't write out what each step is for each auto program, it can be...

Reply by IOM

Thanks is this because the lights are programmed by someone else rather than ADJ? It seems strange that a product is supplied without...

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Reply by ErikG

Hello if you are trying to use audio from your computer browse as well as apps your best bet would be to use one of your channels as...

Reply by ErikG

Hello, unfortunately there is no way to convert the joystick into a jog wheel but we can provide a replacement joystick for the unit. If...

Reply by Jingles8302

Hi, let me have someone in service take a look at your post, and if they can help, they will reply to this thread.

Reply by Jingles8302

no, it sounds like all of your issues are due to either wrong profile patched or the fixture is in the wrong channel mode for what is ...

Reply by Jingles8302

Make sure that the channel mode you have patched into the Airstream also matches the channel mode on the light itself, for example, a...

Reply by Jingles8302

Hi power packs and dimmer packs don't need custom profiles, you can just simply use the _generic single channel profiles.

Reply by RC

Now have both Akai APC mini’s working with mydmx 3.0.... Buttons and sliders. Have been testing for a couple of days and so far doing...

Reply by rgcross

In My DMX Go, when I try to add the fixture, I get message "Failed to create fixture! Fixture profile may be corrupt."

Reply by ErikG

It may be something that would need to be sent in. You can send an email to erik.gutierrez@adj.com and I can log the unit into our...

Reply by ErikG

Hello, have you tried using a USB cable without the use of the power cable? Have you tried using both at the same time or just the power...

Reply by ErikG

Hello, here are some options you can try checking if you haven't already. Have you tried changing the outlet it was connected to? Have...

Reply by Jingles8302

If you are having issues, simply email us. Support@ADJ.com We'll do our best to help, or call us on the number on the website.

Reply by Ark ent

I'm having the same issue sorry to piggy back your forum My unit is old But same issue
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